Click to enlargeCustomers' Feedback and Testimonials


Customers' Feedback
And what do customers say about my small shop? Read what they say about their "shopdrops experience"!

Please write me about your personal experience with shopdrops.com as well!
Scroll down for the complete customer testimonials
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J. Ontano of Independence, California wrote on 04/24/11:

Hi folks!
Received my Irish Cottage a few days ago. Had to let you know how much I love it! It arrived in perfect condition-you had it packed SO well, not even the mail could harm it! I so appreciate that! For now, I have it on a table by my bed with a votive in it at night. Magical.


Please pass on to the talented folks who make these, how much I love it. Ireland - would love to visit, but probably never can. This transports me a little bit.

Thank you.

Most sincerely,

J. Ontano

b>Shopkeeper of Shopdrops.com wrote back

Dear J Ontano,

Thank you so much for letting us know that you love your Irish Cottage.

We appreciate your trust and patronage in small businesses like ours.

Sincerely,

Cora Brock
Shopkeeper
www.shopdrops.com

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Order: 2170
Rating: Good Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: GoodM
Customer Service Rating: Good
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Order: 1211
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: My merchandise arrived promptly. Unfortunately, two of the glass items were broken. I contacted the company and received an immediate response/apology. The replacement merchandise arrived in two days. Great service and very pleasant representative to deal with. I love my merchandise and will certainly order from this site again.
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Order: 898
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Not Rated
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I received my order ahead of time for the shipping I paid for. I dont know if Ill ever nned to wifes favorite perfume again soon but when I do Ill return to Shop Drops web site.
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Order: 723
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 676
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: not only did they email when my original purchase was out of stock they personally called me and let me order another product, which was also out of stock, and they personally called me again to say it was in and ready to ship. you do not get that kind of personal attention anymore. i highly, highly rec. this company.
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Order: 652
Rating: Excellent
Comments: Price Rating: Good Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I e-mailed this merchant about an order and got a phone call in about three hours. Thats good service!
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Order: 616
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 503
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good
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Order: 501
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very happy. Hope to use this merchant again.Was very helpful with her dealings.
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Order: 500
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Not Rated
Customer Service Rating: Excellent
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Order: 498
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I was very impressed that they contacted me personally with a phone call in order to clear up an address
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Linda M of Pisgah Forest North Carolina wrote on January 10, 2009:

"My merchandise arrived promptly. Unfortunately, two of the glass items were broken. I contacted the company and received an immediate response/apology. The replacement merchandise arrived in two days. Great service and very pleasant representative to deal with. I love my merchandise and will certainly order from this site again."

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Shopkeeper wrote back:

"We appreciate your taking the time to give us a feedback on your shopping experience. Thank you so much for the kind words. We will look forward to your next visit."


John M. of Nashville, TN rated shopdrops.com on 02/11/08:

Rating Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
"I received my order ahead of time for the shipping I paid for. I dont know if I'll ever need to buy (my) wife's favorite perfume again soon but when I do I'll return to Shop Drops web site."

Shopkeeper says:
Dear John,
Thank you so much for your kind rating. Customers like you inspire me to strive for trustworthiness in e-business. Thank you for trusting www.shopdrops.com



Maja of Germany wrote:

Many greetings from sunny Caputh/Germany.
Little hello,
I just wanted to say that the placemats and the coasters have come and that these are very nice.

Many thanks for this great winding up!

Maja

Shopkeeper wrote back:
Maja . . . it's a pleasure serving you. Visit USA again!


Brenda C of Longview, Washington rated shopdrops.com on 05/17/07:
Rating: Excellent
Comments:
Price Rating:OK
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Shopkeeper responded:


Thank you, Brenda! Please visit www.shopdrops.com again soon.


Nancy M of New York rated shopdrops.com on 2/16/07:
Rating: Excellent
Comments:
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:"Not only did they email when my original purchase was out of stock they personally called me and let me order another product, which was also out of stock, and they personally called me again to say it was in and ready to ship. you do not get that kind of personal attention anymore. i highly, highly rec(ommend) this company."

Shopkeeper's Response
Thank you, Nancy M. for your very kind comments.


Donna MH of Ketchikan, AK wrote us on 02/06/07:
"I received the Beautiful Bath lotion today by Estee Lauder.
Thank you for your quick reply. I really appreciate your interest and time in tracking the package. Great service!!

Thank you again . . . Donna"

Shopkeeper's response:

Dear Donna,
Thank you for your kind words. Here at www.shopdrops.com, a customer's order becomes a commitment.



B. Claps of Wheatly Heights, NY rated shopdrops.com on 2/22/06
Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Comments: "I e-mailed this merchant about an order and got a phone call in about three hours.
That's good service!"

Shopkeeper's response:

Dear B. Claps,

Thank you for your kind words. We wish we could hacve called sooner.



Rose W. of Roseville, CA wrote . . .
"I was very impressed that they contacted me personally with a phone call in order to clear up an address."

Shopkeeper wrote back:

Dear Rose,

Thank you for your kind words. Here at www.shopdrops.com, a customer is treated like a good friend.



Dr. Laurence B. of New Jersey, USA wrote . . .
"Dear China Tea,
I just received my order we spoke about on the phone earlier today.It is fantastic. It fits in just right. It is a beautiful set.

Whoever designed it did a wonderful job. I can't say enough good things about it. Your prompt and concerned service is outstanding and if I or any of my friends need your services, we certainly will look to you first."

Shopkeeper wrote back:

Dear Dr. Lawrence,

It is customers like you who make us work better>
=======================================================

Noah M. of Shandon, CA wrote . . .
Before Ordering:
"Yipee! Your site is awesome with all different items to choose from!If U had any more different types of VFTs,
I would definitely buy them off you because you have QUALITY! LOL! Keep up the great work!"

After Receiving Order:
"The plants were awesome. Do you have any more species of vfts? I have typical, dente, and red dragon. Do u have any more species? I would be more than glad to order them off you."

Shopkeeper wrote back:

Dear Noah,

Your youthful enthusiasm is contagious. It is customers like you who make us want to serve and improve our service! Thank you.



From D. Kladstrup of Pflugervillle, TX
Rating: Excellent
Price Rating: Excellent>
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent =============================================
Shopkeeper wrote back:

Dear D,
Thank you for rating us with high scores. We will continue to commit yo our customers the lond of service they deserve! Thank you.







Shopdrops.com Camera Eyes
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WE ALSO DO NOT ACCEPT RETURNS ON ALL PRODUCTS THAT HAVE BEEN OPENED AND/OR USED.
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