Customers' Feedback And what do customers say about my small shop? Read what they say about their "shopdrops experience"! Please write me about your personal experience with shopdrops.com as well! Scroll
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Back to The Shopkeeper's Page J. Ontano of Independence, California wrote on 04/24/11: Hi folks! Received my Irish Cottage a few days ago. Had to let you know how much I love it! It arrived in perfect condition-you had it packed SO well, not even the mail could harm it! I so appreciate that! For now, I have it on a table by my bed with a votive in it at night. Magical. Please pass on to the talented folks who make these, how much I love it. Ireland - would love to visit, but probably never can. This transports me a little bit. Thank you. Most sincerely, J. Ontano b>Shopkeeper of Shopdrops.com wrote back Dear J Ontano, Thank you so much for letting us know that you love your Irish Cottage. We appreciate your trust and patronage in small businesses like ours. Sincerely, Cora Brock Shopkeeper www.shopdrops.com -------------------------------------------------------------------------------- Order: 2170 Rating: Good Delivery Rating: Good Ease Of Purchase Rating: GoodM Customer Service Rating: Good -------------------------------------------------------------------------------- Order: 1211 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: My merchandise arrived promptly. Unfortunately, two of the glass items were broken. I contacted the company and received an immediate response/apology. The replacement merchandise arrived in two days. Great service and very pleasant representative to deal with. I love my merchandise and will certainly order from this site again. -------------------------------------------------------------------------------- Order: 898 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Not Rated Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I received my order ahead of time for the shipping I paid for. I dont know if Ill ever nned to wifes favorite perfume again soon but when I do Ill return to Shop Drops web site. -------------------------------------------------------------------------------- Order: 723 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent -------------------------------------------------------------------------------- Order: 676 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: not only did they email when my original purchase was out of stock they personally called me and let me order another product, which was also out of stock, and they personally called me again to say it was in and ready to ship. you do not get that kind of personal attention anymore. i highly, highly rec. this company. -------------------------------------------------------------------------------- Order: 652 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I e-mailed this merchant about an order and got a phone call in about three hours. Thats good service! -------------------------------------------------------------------------------- Order: 616 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent -------------------------------------------------------------------------------- Order: 503 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Good -------------------------------------------------------------------------------- Order: 501 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Very happy. Hope to use this merchant again.Was very helpful with her dealings. -------------------------------------------------------------------------------- Order: 500 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Not Rated Customer Service Rating: Excellent -------------------------------------------------------------------------------- Order: 498 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I was very impressed that they contacted me personally with a phone call in order to clear up an address -------------------------------------------------------------------------------- Linda M of Pisgah Forest North Carolina wrote on January 10, 2009: "My merchandise arrived promptly. Unfortunately, two of the glass items were broken. I contacted the company and received an immediate response/apology. The replacement merchandise arrived in two days. Great service and very pleasant representative to deal with. I love my merchandise and will certainly order from this site again." Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Shopkeeper wrote back: "We appreciate your taking the time to give us a feedback on your shopping experience. Thank you so much for the kind words. We will look forward to your next visit." John M. of Nashville, TN rated shopdrops.com on 02/11/08: Rating Excellent Price Rating: Excellent Shipping Options Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent "I received my order ahead of time for the shipping I paid for. I dont know if I'll ever need to buy (my) wife's favorite perfume again soon but when I do I'll return to Shop Drops web site." Shopkeeper says: Dear John, Thank you so much for your kind rating. Customers like you inspire me to strive for trustworthiness in e-business. Thank you for trusting www.shopdrops.com Maja of Germany wrote: Many greetings from sunny Caputh/Germany. Little hello, I just wanted to say that the placemats and the coasters have come and that these are very nice. Many thanks for this great winding up! Maja Shopkeeper wrote back: Maja . . . it's a pleasure serving you. Visit USA again! Brenda C of Longview, Washington rated shopdrops.com on 05/17/07: Rating: Excellent Comments: Price Rating:OK Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Shopkeeper responded: Thank you, Brenda! Please visit www.shopdrops.com again soon. Nancy M of New York rated shopdrops.com on 2/16/07: Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:"Not only did they email when my original purchase was out of stock they personally called me and let me order another product, which was also out of stock, and they personally called me again to say it was in and ready to ship. you do not get that kind of personal attention anymore. i highly, highly rec(ommend) this company." Shopkeeper's Response Thank you, Nancy M. for your very kind comments. Donna MH of Ketchikan, AK wrote us on 02/06/07: "I received the Beautiful Bath lotion today by Estee Lauder. Thank you for your quick reply. I really appreciate your interest and time in tracking the package. Great service!! Thank you again . . . Donna" Shopkeeper's response: Dear Donna, Thank you for your kind words. Here at www.shopdrops.com, a customer's order becomes a commitment. B. Claps of Wheatly Heights, NY rated shopdrops.com on 2/22/06 Rating: Excellent Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Comments: "I e-mailed this merchant about an order and got a phone call in about three hours. That's good service!" Shopkeeper's response: Dear B. Claps, Thank you for your kind words. We wish we could hacve called sooner. Rose W. of Roseville, CA wrote . . . "I was very impressed that they contacted me personally with a phone call in order to clear up an address." Shopkeeper wrote back: Dear Rose, Thank you for your kind words. Here at www.shopdrops.com, a customer is treated like a good friend. Dr. Laurence B. of New Jersey, USA wrote . . . "Dear China Tea, I just received my order we spoke about on the phone earlier today.It is fantastic. It fits in just right. It is a beautiful set. Whoever designed it did a wonderful job. I can't say enough good things about it. Your prompt and concerned service is outstanding and if I or any of my friends need your services, we certainly will look to you first." Shopkeeper wrote back: Dear Dr. Lawrence, It is customers like you who make us work better> ======================================================= Noah M. of Shandon, CA wrote . . . Before Ordering: "Yipee! Your site is awesome with all different items to choose from!If U had any more different types of VFTs, I would definitely buy them off you because you have QUALITY! LOL! Keep up the great work!" After Receiving Order: "The plants were awesome. Do you have any more species of vfts? I have typical, dente, and red dragon. Do u have any more species? I would be more than glad to order them off you." Shopkeeper wrote back: Dear Noah, Your youthful enthusiasm is contagious. It is customers like you who make us want to serve and improve our service! Thank you. From D. Kladstrup of Pflugervillle, TX Rating: Excellent Price Rating: Excellent> Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent ============================================= Shopkeeper wrote back: Dear D, Thank you for rating us with high scores. We will continue to commit yo our customers the lond of service they deserve! Thank you. |
 READ OUR COMPANY POLICIES REGARDING SHIPPING and RETURNS SHOPDROPS.COM DOES NOT CHARGE YOU UNLESS WE CAN FULFILL YOUR ORDER. Disclaimer Shopdrops.Com is committed to bring to you only quality products at affordable prices. However, product availability, pricing and actual shipping costs may change at any time. We likewise reserve the right to cancel your order in the event that an item is sold out between the time you placed an order and the time we process orders. In all cases, you will be notified of any such change. Shop with confidence. Shopdrops.Com ships to all states of The USA and to the following countries: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Canada, China, Colombia, Costa Rica, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Guam, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Jordan, Korea, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Puerto Rico, Qatar, Russian Federation, Saudi Arabia, Singapore, Spain, Sudan, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Venezuela, Viet Nam and Yugoslavia OFFERS GOOD WHILE SUPPLY LASTS WE DO NOT OFFER RETURNS/EXCHANGES ON COSMETICS, SKINCARE, PERFUMES, COLOGNES, PERSONAL GROOMING PRODUCTS AND ITEMS EXPRESSLY SPECIFIED AS NON-RETURNABLE. WE ALSO DO NOT ACCEPT RETURNS ON ALL PRODUCTS THAT HAVE BEEN OPENED AND/OR USED. PLEASE MAKE YOUR SELECTIONS CAREFULLY WE LIKEWISE DO NOT OFFER RETURNS/EXCHANGES ON CLOTHING AND APPAREL INCLUDING PUPPY CLOTHING AND WEARABLE PET ACCESSORIES' THIS IS A PREVENTIVE MEASURE AGAINST RISKS OF POSSIBLE CONTAMINATION PLEASE MAKE YOUR SELECTION CAREFULLY. COPYRIGHT AND TRADEMARK COMPLIANCE We honor the intellectual property rights of others. If you believe that your work has been copied or used on our website in a way that constitutes copyright or trademark infringement, please notify us through our contact form and such actual or alleged infringing product/s will be immediately removed from the website. We do not reproduce or manufacture the products offered on our site but rather we purchase or license products from third party suppliers, that represent to us that they have sufficient rights to allow us to display and sell the products on the website. 
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